Refund and Returns Policy

Our posture corrector products offer a 30 day return policy. If the size of the product is not suitable or does not meet the quality standards, whether it is an adjustable strap or a padded design, we will assist you in resolving the issue.

Please contact our customer service team [email protected] Initiate a return request. Please provide as much information as possible about the posture corrector, including order number, name, address, phone number, and reason for return. Please note that we may require you to send photos and/or videos of damaged or defective orthodontic products via email before returning them. The photo and video content should include: rusted hardware, loose pins, buckle failure, scratches on the surface of the corrector, inappropriate size, etc. We will also provide you with troubleshooting steps to expedite the return process and help you avoid any return handling fees.

Other note: Some limited time promotional posture correctors do not support returns or exchanges for non braces. Please refer to the product details page for more information. For orthodontic appliances returned or exchanged due to non braces, we may charge warehouse handling fees to cope with USPS overload operations caused by UPS strikes.

If the return is approved, you will receive further instructions regarding returning the product to us. Any refund, store credit or exchange matters will be processed after we receive and process your posture corrector return.